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Hard bounces, soft bounces and bounce management - Sendcockpit

Hard bounces, soft bounces and bounce management


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(Bounce management)
(Bounce management)
 
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== Bounce management  ==
== Bounce management  ==
[[File:Bounce.gif|border|thumbnail|Bounce-Management]]
[[File:Bounce.gif|border|thumbnail|Bounce-Management]]
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You can view and edit all bounces in your customer account. In the main menu click on Recipient and then select the Bounce Management tab. Bounces are not automatically removed from mailing lists. We therefore recommend manually deleting recipients with at least one hard bounce from the mailing list. However, if a recipient’s address causes three hard bounces, the system automatically refrains from sending a newsletter again for the next 60 days. You will receive a message in the system.
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You can view and edit all bounces in your customer account. In the main menu click on Recipient and then select the Bounce Management tab. Bounces are not automatically removed from mailing lists. We therefore recommend manually deleting recipients with at least one hard bounce from the mailing list. However, if a recipient’s address causes two hard bounces, the system automatically refrains from sending a newsletter again for the next 60 days. You will receive a message in the system.
== More Information ==
== More Information ==

Latest revision as of 08:19, 14 May 2012

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